Description of the job
Job Description
- Lead system analysis, design and implementation
- Manage day-to-day operations to ensure integrity and availability of systems and data
- Troubleshoot and resolve system issues as identified through monitoring and incident/service requests from end-users
- Analyze system performance, gather user feedback and recommend enhancements to optimize system efficiency and successful adoption
- Gather requirements, analyze, create design documents, test and perform impact analysis for application changes and development
- Design test cases, create test data, and execute testing/regression testing to ensure solutions are bug-free and meets required technical and business requirements
- Setup and maintenance of end-user accounts and access profiles where required
- Create and maintain thorough system documentation
- Coordinate with vendors and internal stakeholders to apply patches, updates and implement system enhancements ensuring systems remain secure, efficient and aligned with changing business needs
- Participate and/or lead system implementation projects



